Hey, I’m Jess.

I am a mixed-methods UX researcher and clinical psychologist based in Seattle.

Professional Experience

  • International Research Strategist

    Leading research that connects global insights across complex international markets

  • 13+ Years of Applied Research Experience

    Helping teams build user-centered solutions for web, mobile, and hardware products

  • Behavioral Science Expert

    Skilled in advanced techniques to uncover data-driven insights from adults, families, and youth

Research Methods

  • User Interviews & Focus Groups

  • Survey Design

  • Diary & Ethnographic Studies

  • Experimental Design & A/B Testing

  • Usability Testing

  • Card Sorting

  • Heuristic Evaluation

  • Field Studies

  • Community-Participatory Design

  • Neurocognitive & Psychological Testing

  • Literature Review & Secondary Research

My Skillset

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My Skillset *

Data Analysis Methods

  • Statistical Analysis (SPSS, R, Python)

  • SQL Programming Language

  • Thematic & Content Analysis

  • Heuristic Analysis

  • Journey & Affinity Mapping

  • User Persona Creation

  • Behavioral Coding

  • Data Annotation

  • Competitive Analysis

  • Data Visualization

  • Participant Sampling

  • Data Management

Professional Competencies

  • Report Writing & Documentation

  • Cross-Functional Collaboration

  • Project Management

  • Participant Recruitment

  • Storytelling with Data

  • Public Speaking & Presentation

  • Stakeholder Management

  • Adaptability & Learning Agility

  • Oral & Written Communication

  • Budget Development & Management

  • Team Management & Mentorship

Designing for Confidence: Research-Driven VR Hardware Onboarding for New Users

Mixed-methods research identifying core friction points in VR onboarding and delivering design and user education insights to increase new-user confidence and reduce setup time.

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Case Studies

Path to Play: How New Users Choose VR Hardware

Multi-phase research uncovering how first-time VR users evaluate hardware ecosystems to inform product positioning, buyer journeys, and go-to-market strategy.

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More Case Examples

Transforming a Statewide K-12 Digital Scholarship Platform

Mixed-methods research mapping systemic pain points for a statewide web-platform serving over 11 million users (including schools, providers, families, and youth) to produce strategic recommendations to shape a multi-year product roadmap and platform redesign.

View Project

Get in Touch!

I’m available to discuss work opportunities or answer your questions—just reach out!

Contact Me